Thanks to adjustable sliders, the Pela Phone Strap ranges from 15cm - 80cm in length.

OEKO-TEX Standard 100 means the strap materials have been independently tested and verified to be free from harmful substances, making them safe for prolonged skin contact.

No. The mount is designed so the connector bends away from the charging port, allowing users to keep it installed while charging their phone. If charging is blocked, the mount is likely installed in the wrong direction.

The correct orientation of the phone mount is with the Pela logo facing the device (toward the user) before placing the phone into the case, and with the O-ring extending out through the case’s charging port opening.

No, there is no BPA in this product.

The Pela Phone Strap is designed to work with Pela phone cases, and is compatible with both Pela Clear and Pela Classic cases. It should work universally across our case lineup. While it may work with other case brands, Pela can’t guarantee compatibility since those cases haven’t been tested.

No. The phone strap mount has been tested on both glass-back and metal-back phones. In lab testing, we ran 10,000 cycles simulating carrying the phone by the wrist strap and found no evidence of scratching.

Spot clean as needed. It's built to handle real life.